Step Shoe Rack

At Magicbeans, we prioritize your satisfaction. To ensure a hassle-free shopping experience, we offer a 2-Day Replacement Policy on our furniture.

Policy Details:

Eligibility:

• The replacement policy is applicable only for items that arrive damaged, defective, or different from the order.
• Any request for replacement must be initiated within 2 days of delivery.

Steps to Initiate a Replacement:

• Notify us within 2 days of delivery by contacting our customer service at magicbeansblr@gmail.com or WhatsApp 9686460244.
• Provide clear photographs or videos showing the issue (e.g., damage, defect, or incorrect item).
• Share your order details, including order ID and delivery receipt.

Replacement Process:

• Once we verify the issue, we will arrange for a free pick-up of the product.
• A replacement product will be dispatched within 7-10 working days based on stock availability

Exclusions:

• Minor variations in color, finishing issues, texture, or grain due to natural materials.
• Damage caused by improper usage, self-assembly, or relocation of the product.

Terms:

• The product must be in its original condition and unused for return.
• Replacement is subject to the verification of the issue.